Hey, Charmin
— Don't Squeeze The Customers!
Sometimes
you get the feeling that large corporations think we're complete morons.
Or perhaps "blathering sheep" is the more apropos term.
"I don't know, Griggs. This
might impact long-term sales."
"Oh, nonsense, JB! The blathering
sheep will never even notice!"
Like that? Probably not far
off.
I'm sure they use code words, though.
A few years back, Charmin came up
with a very clever idea. It unquestionably made them a pile of money,
and all from preying upon common human nature.
They made their new brand of 'Ultra'
toilet paper twice as thick.
Pretty
clever, eh? We didn't actually sit there hauling out our 3000X electron
microscopes to read the fine print and see that it was twice as thick,
we just saw the word 'Ultra' and figured it was newer and better so we
bought it. More the fools, we.
People are just slaves to habit,
after all, so even though you know you don't need as much TP when
you're taking it off the roll because of its double thickness, you still
take about the normal amount, thereby grabbing twice as much as you normally
use.
I just whiffed through my
first roll. Then poof!, the whole package was gone.
Living alone by my little itty-bitty self, these things usually last me
months and months.
So what did I, Mr. Prudent Shopper,
do?
I memorized the color of the 'good'
stuff, of course, which was red. See the nice package?
Red.
Then the years passed.
I'm moseying through the ol' grocery
store the other day and note that 'TP' is on my list. I grab the
red package of Charmin and proceed through my list.
And what do I discover when I open
the first roll a few days later?

It's now twice as thick. I
did exactly what their ad people said I'd do — reached for the red
package without looking.
Can you say the ugly word betrayed?
What a magnificent example of sheer,
unadulterated greed and a desire to trick their customers in any way they
can, just to make that extra buck. Betrayed is the perfect
word. Now, every time either the subject of TP or unethical business
practices comes up, I'll be right there with this story.
Update: And the next time I
was in the store? They only had the double-thick 'Ultra Soft'
for babies and the double-thick 'Ultra Strong' in its shiny new red package.
How ironic that the greedy bastards
who run Charmin turned out to be the biggest asswipes of all.
|
|